![]() You can send us a request to delete your data or request a copy of your data at any time. If you’re worried about your data and privacy, you can check what kind of data we process and how long we keep it. You may want to delete your account for several reasons. Please note that with a suspended account, you can still use the app for other purposes, like using other products in your country and checking ride history and account information. If you think your account was suspended unfairly or there’s been a mistake, contact our Support team via in-app chat or email to request a review. Repeated harmful behaviour as described in the Rider Conduct Guidelines - this may lead to your account being suspended for six months.Using cards that have been reported as lost or stolen.Below you’ll see the potential causes for suspended accounts. We understand how frustrating it can be to open the app only to see that you can’t request a ride. ![]() By calling, if this option is available in your city.įor general questions, check out our self-help articles also available in the app - there’s a good chance you’ll find your answer! Issues with your account. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |